Adobe Inc.
Digital Content Text Processing and Review Techniques

Abstract:

Digital content text processing techniques are described. In one example, a text corpus is extracted from digital content and text corpus keywords are identified that are included in the text corpus. A plurality of clusters is formed based on the text corpus keywords. Cluster scores are generated for reviews that define a probability the review belongs to a respective cluster, e.g., based on review keywords extracted from the reviews. Sentiment values and sentiment weights are also generated. The sentiment values describe a sentiment that each of the reviews exhibits towards a respective cluster, e.g., a type of sentiment such as positive, neutral, or negative. The sentiment weights describe an amount of weight to be applied for each sentiment with respect to that cluster. The service provider system then generates ranking scores based on the cluster scores and the sentiment scores which are used to control output of the reviews.