American International Group, Inc.
SYSTEM, METHOD, AND COMPUTER PROGRAM PRODUCT FOR HOME APPLIANCE CARE

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Abstract:

Systems and methods for generating a request to an appliance service provider include the use of a processor in operable arrangement with a microphone to receive an audio signal therefrom and a computer-readable medium to execute an appliance service program contained therein. The appliance service program includes a speech recognition module, a command intent discernment module configured to determine whether speech data from the speech recognition module includes command data and appliance data, a fetch module to send appliance data from the audio signal to a content server in response to the command intent discernment module determining the speech data includes a service connect command and to receive the appliance service data from the content server, and an interface module configured to transmit the appliance service data to a user interface.

Status:
Application
Type:

Utility

Filling date:

16 Dec 2019

Issue date:

18 Jun 2020