Assurant, Inc.
System, method, apparatus, and computer program product for providing mobile device support services
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Abstract:
A method is provided for diagnosing and assessing the status of a mobile device. Device status data acquired from a mobile device may be compared to benchmark values to diagnose potential faults with the mobile device. The potential faults with the mobile device, in connection with a determined probability of resolving at least one potential fault, are used to evaluate and determine the status of the mobile device. A corresponding system, apparatus, and computer program product are also provided.
Status:
Grant
Type:
Utility
Filling date:
3 Nov 2017
Issue date:
9 Jun 2020