Amazon.com, Inc.
Dialog visualization

Abstract:

Dialog visualizations are created to enable analysis of interactions between a user and a speech recognition system used to implement user commands. Spoken commands from the user may be classified, along with system responses to the spoken commands, to enable aggregation of communication exchanges that form dialog. This data may then be used to create a dialog visualization. The dialog visualization may enable an analyst to visually explore different branches of the interactions represented in the dialog visualization. The dialog visualization may show a trajectory of the dialog, which may be explored in an interactive manner by the analyst.