Amazon.com, Inc.
Proactive resolution of event information

Abstract:

Described is a system and method for proactively determining and resolving events having low confidence scores and/or resolving disputed events. For example, when an event, such as a pick of an item from an inventory location within a materials handling facility occurs, the event aspects (e.g., user involved in the event, item involved in the event, action performed) are determined based on information provided from one or more input components (e.g., camera, weight sensor). If each event aspect cannot be determined with a high degree of confidence, the event information is provided to an associate for resolution.