Amazon.com, Inc.
Natural language command routing

Abstract:

Techniques for improving routing of natural language inputs, of a natural language processing (NLP) system, are described. A natural language input may be routed based on the device that captured the natural language input. A device manufacturer, hospitality provider, business, etc. may cause the NLP system to generate a skill component specific to the device manufacturer, hospitality provider, business, etc. Thereafter, when a natural language input is received from the device, the NLP system may route the natural language input to the device manufacturer-, hospitality provider-, business-, etc.-specific skill component for processing.