Elevance Health Inc.
System and method of assessing sentiment of an organization

Abstract:

A method including, at a first electronic device including a user-input device and a display, authenticating a user of the first electronic device to connect to a network. In response to authenticating the user, the method includes generating user credentials indicative of authorization of the user to the network, displaying a home screen including a system tray, the system tray including a system tray icon, detecting a first input indicative of a selection of the system tray icon on the system tray. In response to detecting the first input indicative of the selection of the system tray icon, the method includes displaying a status submission user interface overlaid on the home screen, the status submission user interface including a plurality of user-sentiment icons. After detecting a second input indicative of a selection of one of the user-sentiment icons, the method includes transmitting, to a server device, status data associated with the user credentials, a time when the second input occurred, and user-sentiment data associated with the selected user-sentiment icon. While displaying the status submission user interface, the method includes detecting a third input indicative of a selection to display reporting data In response to detecting the third input to display reporting data, the method includes requesting reporting data from the server device, and receiving and displaying a reporting user interface including the reporting data for one or more users in the organization, the reporting data including at least one of a count of a number of instances where a respective user-sentiment icon of a plurality of user-sentiment icons was previously selected by the one or more users, and a percentage of the number of instances where the respective user-sentiment icon was previously selected by the one or more users relative to the other user-sentiment icons.