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SYSTEMS AND METHODS FOR DEBT PREVENTION

Abstract:

Systems and methods for debt prevention are disclosed. The system retrieves customer data for a customer and identifies account spending patterns from the customer data. The system also identifies current purchases from the customer data and compares the current purchases to the previous account spending patterns to determine an unusual spending pattern and/or an unusual purchase. The system further compares previous and current bill pay patterns from the customer data to determine a bill payment deviation. Next, the system compares previous and current customer engagement to determine any unusual customer engagement. The system then calculates a predicted payment risk based on any unusual customer engagement, unusual purchases, unusual spending patterns, and/or bill payment deviation. The system then determines one or more remediation tasks based on the payment risk and sends a request to the customer to choose and/or perform the desired remediation task.