Bandwidth Inc.
Techniques for providing SOS call routing for emergency calls

Abstract:

Techniques for providing SOS call routing for emergency calls are disclosed. One example system includes a first computing device that receives a message including identification information from a telephony endpoint; and retrieves location information for an IoT device based on the message. The system includes a second computing device that receives a call from the telephony endpoint that includes call information. The first computing device receives a notification of the call from the second computing device that includes the call information; verifies the call is associated with the message based on the identification information and call information; and generates instructions for the second computing device that includes forwarding the call using the location and callback information to a public safety answering point (PSAP). The second computing device receives the instructions from the first computing device and forwards the call with the emergency information to the PSAP, which services a location of the IoT device.