BlackBerry Limited
Methods and apparatus for managing notifications for service events

Abstract:

The communications method may include opening a communication channel, e.g. a HyperText Transfer Protocol Secure (HTTPS) connection, between a service event source and an event management platform, and at the event management platform, generating a request to the service event source, the request including information associated with the communication channel and requested event information related to a plurality of services offered by the service event source for a mobile wireless device associated with a given service user; sending the request to the service event source. The communication channel is maintained open to receive notifications transmitted from the service event source including requested event information related to the plurality of services offered by the service event source and related to the single service user. The notifications are provided to the mobile wireless device associated with the given service user.