BCE Inc.
METHODS AND SYSTEMS FOR HANDLING ONLINE REQUESTS BASED ON INFORMATION KNOWN TO A SERVICE PROVIDER

Abstract:

Methods and systems for handling online requests based on information known to a service provider. One method may comprise: obtaining first information, the first information relating to an online request made using a communication apparatus; using a logical identifier assigned to the communication apparatus to obtain second information, the second information pertaining to a profile associated with the logical identifier, comparing the first information to the second information; and performing an action related to handling of the online request based on a result of the comparing.