BCE Inc.
SYSTEM AND METHOD FOR MAINTAINING SHARING GROUPS IN A SERVICE DELIVERY SYSTEM

Abstract:

In a service delivery system, a computing system is provided for maintaining membership in a sharing group associated with a sharable service. The system includes a CRM module generating a user interface for displaying current membership in the sharing group and receiving, via the user interface, instructions to modify the current membership. The CRM module automatically generates and inserts into a transaction table at least one pending modification transaction for the sharing group in accordance with the instructions, and a billing module comprising a billing database storing associations between one or more member services and the sharing group modifies the associations in the billing database in accordance with the at least one pending transaction. A computer-implemented method and computer-readable medium are also provided.