Bloomin' Brands, Inc.
Q4 2016 Earnings Call Transcript
Published:
- Operator:
- Greetings and welcome to the Bloomin' Brands Fiscal Fourth Quarter 2016 Earnings Conference Call. At this time, all participants are in a listen-only mode. A brief question-and-answer session will follow management's prepared remarks. It is now my pleasure to introduce your host, Mark Graff, Vice President of Investor Relations. Thank you, Mr. Graff. You may begin.
- Mark Graff:
- Thank you, and good morning, everyone. With me on today's call are Liz Smith, our CEO; and Dave Deno, Executive Vice President and Chief Financial and Administrative Officer. By now, you should have access to our fiscal fourth quarter 2016 earnings release. It can also be found on our website at bloominbrands.com in the Investors section. Throughout this conference call, we will be presenting results on an adjusted basis. These non-GAAP financial measures are not calculated in accordance with U.S. GAAP and may be calculated differently than similar non-GAAP information used by other companies. Quantitative reconciliations of non-GAAP financial measures to their most directly comparable GAAP measures appear in our earnings release on our website as previously described. Before we begin formal remarks, I'd like to remind everyone that part of our discussion today will include forward-looking statements, including a discussion of growth strategies and financial guidance. These statements are subject to numerous risks and uncertainties that could cause actual results to differ in a material way from our forward-looking statements. Some of these risks are mentioned in our earnings release, others are discussed in our SEC filings, which are available at sec.gov. During today's call, we'll provide a recap of our financial performance for the fiscal fourth quarter 2016, an overview of company highlights, a discussion regarding progress on key strategic objectives and an update on 2017 guidance. Once we've completed these remarks, we'll open up the call up for questions. With that, I'd now like to turn the call over to Liz Smith.
- Elizabeth A. Smith:
- Thanks, Mark, and welcome to everyone listening today. As noted in this morning's earnings release, our adjusted fourth quarter diluted earnings per share was $0.31, up 3% from last year. For the total year, we achieved adjusted EPS of $1.29, which was an increase of 2%. Our fourth quarter and 2016 results were below expectations in a weak industry environment that remains highly competitive. Improving sales trends remain the number one priority, and we're aggressively spending on initiatives to drive healthy, sustainable traffic over the medium and long term. During the quarter, we made substantial progress on our strategy to reallocate spending away from discounting towards investments in the 360-degree customer experience. The benefits of this strategy is showing up in strength in brand health metrics. The measures we are focused on include, but are not limited to, pace of the dining experience, improved steak accuracy, higher social media scores and lower incidences of experience a problem in our restaurant. We see these measures as leading indicators of underlying business momentum. As you know, it is our policy not to comment on current trends. However, we have had a meaningful improvement in Outback sales trends so far this year, which we believe warrant an update. Year-to-date, Outback comps are positive and are outperforming the industry. We know from past experience that there was a lot of volatility that can emerge throughout the year. However, in 2017, we remain committed to showing the patience necessary to invest in our experience to deliver what casual dining guests expect when dining out. Consumer behavior is evolving at a rapid pace. First, consumers are increasingly motivated by a differentiated dining experience. They're seeking a restaurant where they connect with family and friends and often will share their experience via social media. Accordingly, our current and ongoing investments are prioritized to elevate the total customer experience. This encompasses food quality and portion enhancements, service upgrades, and improved ambience. In addition, we are exploring innovative ideas that unite signature food and service that is unique to Outback. Second, as part of the growing demand for convenience, consumers want CDR food quality but not always in the restaurant. According to NPD CREST, off-premise visits grew 4% during a very challenging fourth quarter, driven by the proliferation of third-party delivery and expanding prepared food options. This represents a sizeable and incremental sales layer, and we are currently testing the use of a third-party, as well as building our own delivery network. Early consumer feedback has been very positive, and we are building organizational capability to capture this opportunity. We will have at least 115 restaurants offering delivery by the end of Q1. In our view, off-premise represents the first structural tailwind in the industry in quite some time. We intend to capture our fair share of these incremental occasions when dining at home is preferred. In 2017, we expect the benefits of our investment to build momentum throughout the year. However, the industry environment has remained challenged with negative traffic for over 10 years. In response, the competitive intensity has been robust. These dynamics, combined with our resolve to do what is right for the long term, will create ebbs and flows in our traffic. Our 2017 sales guidance contemplates this volatility. Now, turning to our brands. Consistent with the industry, Outback sales trend softened in the fourth quarter, particularly in December. In addition to the industry trend, we estimate our pivot away from straight discounting towards more brand-enhancing investments drove approximately 230 basis points of additional traffic decline in Q4. As we start the year, it appears the industry is strengthening and we see that our investment are elevating the customer experience, strengthening execution, and slowly attracting higher-quality traffic. It is early, but Outback comp sales are positive year-to-date. This journey began in earnest in late Q2 of last year when we implemented the first layer of our investments. This included the launch of the new Center Cut Sirloin, increases in portion sizes, as well as investing dollars into the labor model during peak hours to improve the guest experience. This has led to a steady improvement in steak satisfaction metrics and higher social media scores. In November, we addressed complexity in our restaurants with a simplified menu to improve execution. As a result, we also improved the overall pace of the dining experience. In addition to our long-term investments, we will continue to provide our customers with brand-appropriate value offers that surprise and delight. Differentiated, brand relevant, traffic-driving promotions allow us to pull back on straight price promotion. A good example of this would be the Loaded Bloomin' Onion which brings innovation to our signature product. At the same time, we've reduced discounting such as lower values on our FSIs, reduced discounts in key partnerships, all of which has led to a meaningful decrease in discount impressions and offers. We will not revert to off-brand discounting to smooth out traffic volatility. We have established our own customer panel to ensure we receive early and real-time feedback on our investments. Our research suggests that the traffic benefits begin to manifest in 26 to 39 weeks after the investments are implemented. We expect this healthy traffic to build over time due to the frequency of our core customer. This is a strong brand with great consumer appeal and quality investments which will return it to sustainable, long-term growth. Turning to Bonefish, we made progress over the year with the efforts to simplify execution to enhance the experience in the restaurant. This translated into improved guest satisfaction scores that remain at all-time highs. Bonefish continues to outperform the industry in sales and will build upon its superior fresh fish experience this year. At Carrabba's, we have redoubled our efforts to ensure it is the restaurant of choice for special occasions and adult dining. This is illustrated through the celebration of the service, experience and heritage of Italian cooking. In addition, we are growing our off-premise business with our Family Bundle meals, and believe delivery holds great potential for Carrabba's. The Dine Rewards loyalty program continues to perform well and now has 2.6 million members. This is attracting a healthier consumer that is stickier and cumulative versus the episodic nature of a discount-driven consumer. When it reaches maturity, we expect Dine Rewards to drive a 1% to 2% lift in sales consistent with results in the six test markets. Turning to International, Brazil finished the year strong and posted comps of 6.1% with traffic growth of 0.4% in the quarter. There are now more than 83 Outback restaurants, and we have doubled our footprint over the past four years. In addition to Outback, Abbraccio continues to perform very well with seven restaurants, and sales have been similar to new Outbacks. This gives us conviction in the potential for Abbraccio. Our brand strength, combined with the underpenetration of casual dining Brazil, gives us confidence to continue investing capital in Brazil for high levels of return. In China, we're seeing meaningful sales gains and reached profitability at the restaurant level during last year. This validates our consumer appeal and puts us in a position to accelerate expansion. There are six Outback restaurants in China, and we expect to increase the footprint this year outside of Shanghai. And finally, we made great progress in monetizing our owned real estate. Since the beginning of 2016, a total of 159 properties were sold for gross proceeds of $560 million. As a result of these proceeds and our strong free cash flow, more than $340 million has been returned to shareholders through share repurchases and dividends in 2016. In summary, 2016 was a challenging year for the industry, and we took the necessary steps to reposition the portfolio for growth. We recognize there's more work to do in 2017, and have a defined strategy to achieve our objectives. The first priority will be to grow sales in the U.S. behind significant investments in enhancing food quality, service, and ambience in our restaurants. We have growing confidence that our heightened focus on elevating the customer experience will drive healthier, sustained growth in 2017 and beyond. Our second priority is investing behind the emerging off-premise opportunity. We are aggressively pursuing two approaches and have tests underway in multiple markets. Third, we will continue to invest capital in our rapidly growing International business. This includes accelerating our leading market position in Brazil, while investing ahead in the emerging opportunities in China. In addition, we will capture the growing franchise opportunities in Latin America and Asia with our portfolio of brands. And our last priority is to maximize total shareholder return. We expect to complete the sale of real estate assets this year. This, coupled with our strong free cash flow, enables us to improve our capital structure and return cash to shareholders in the form of share repurchases and dividends. We are excited about the prospects ahead, and look forward to updating you as the year progresses. And with that, I'll turn the call over to Dave Deno to provide more detail on Q4 and 2017 guidance. Dave?
- David Deno:
- Well, thank you, Liz, and good morning, everyone. I'll kick off with discussion around our sales and profit performance for the quarter. As a reminder, when I speak to results, I will be referring to adjusted numbers that exclude certain costs and benefits. Please see the earnings release for reconciliations between non-GAAP metrics and their most directly comparable U.S. GAAP measures. We also provided a discussion of the nature of each adjustment. With that in mind, our fourth quarter financial results versus the prior year are as follows. GAAP diluted earnings per share for the quarter was negative $0.04 versus $0.14 in 2015. Adjusted diluted earnings per share was $0.31 versus $0.30 last year. The primary difference between the GAAP and adjusted numbers in the fourth quarter was due to $47 million of impairment expenses resulting from our decision to close 43 underperforming restaurants. I'll discuss these closures more in a moment. Total revenues decreased 4.3% to $1 billion. This decrease was driven primarily by the sale of our Outback business in South Korea and lower comp sales. These are partially offset by a positive benefit from foreign currency translation and the net benefit of restaurant openings and closures. Combined U.S. comp sales finished Q4 down 3.5%. Q4 comp sales were largely impacted by two key factors. First, like many in our industry, we experienced a softer-than-anticipated sales leading up to the Christmas holiday. Results were also negatively impacted by holiday shift related to the timing of Christmas. Second, we estimate our pivot away from straight discounting towards more brand-enhancing investments drove approximately 230 basis points of traffic decline in Outback in the short term in Q4. Adjusted restaurant level margin was 15.1% this year versus 16.5% a year ago. The decline was driven primarily by wage inflation, the impact of service and product enhancements at Outback, higher rent from our sale-leaseback initiative, and commodity inflation and lower traffic. These items were partially offset by the benefit of increases in average check and productivity savings. It's also important to note that embedded in Q4 restaurant level margin is approximately $5 million of investments to enhance the guest experience, including the launch of the new Center Cut Sirloin and service model enhancements to optimize labor during peak hours. These are part of our $15 million investments we made into our business in 2016, as discussed on prior earnings calls. As a reminder, we are not raising prices to cover the cost of these investments. As it relates to G&A, after removing all adjustments from Q4 2016 and Q4 2015, general and administrative costs were $59.3 million (15
- Operator:
- Thank you. We will now be conducting a question-and-answer session. Our first question comes from the line of Michael Gallo with C.L. King. Please proceed with your questions.
- Michael W. Gallo:
- Hi. Good morning.
- David Deno:
- Good morning.
- Elizabeth A. Smith:
- Good morning.
- Michael W. Gallo:
- My question, Liz, is just on the reduced discounting. I mean, you reduced it all through 2016 at the same time that food and home became increasingly deflationary and while you made some investments to improve food quality, it doesn't seem like it drove the incremental traffic. So, I was wondering as we start to look to 2017, do we think about perhaps some of those discounts went too far? And then, two, how do you better drive traffic or drive awareness that you've improved some of these products to perhaps get more guest in the restaurants? Thanks.
- Elizabeth A. Smith:
- Sure. So, Michael, it is all about the timing and let's remember that this category has a purchase frequency of two to three times a year, and the discounting traffic comes out right away. We really started in earnest with the investments as we talked last year with the introduction of Center Cut Sirloin in May. And so, once we had those investments, we were pulling back more in earnest starting in mid-year on discounting in Outback. And again, when you pull back to that degree, it comes out right away. It's more episodic, but when the investments in Dine Rewards, food quality upgrades and ambience started in the midpoint of the year, and we do like what we're seeing behind them. They are gaining awareness. They are gaining traction on customer service metrics, and we believe they are starting to show encouraging signs on the traffic levers. I think it's really clear for 2016 that driving traffic in the casual dining is not going to come through discounted food. That is not what is keeping customers out of the stores. In fact, all the consumer metrics that are out there are fairly good and favorable in terms of macros. What customers are looking for when they go out is an experience. It's the superior product, superior service, signature elements and signature service that makes them want to get out of their house and go into your restaurant because they can only have that 360-degree experience in your restaurant. It is very clear that cheap food is not going to revitalize this category, and we have seen that. So, we are very confident in our decision to pivot away. Now, this isn't a – we didn't – when we talk about going too far, I've been really clear. Promotional is going to be a really important part of the 360-degree experience, but we were over-investing in it. We've reallocated our spending. We like what we're seeing. It's against more brand enhancing, cumulative, long-term growth. We're still going to have the surprise and delights, don't worry about that, but we don't need to be as discount-focused as we've been. And now, we need to see and are beginning to see that traffic come back.
- Michael W. Gallo:
- Thank you.
- Operator:
- Thank you. Our next questions come from the line of Sharon Zackfia with William Blair. Please go ahead with your questions.
- Sharon Zackfia:
- Hi. Good morning. I have two questions, first on G&A. Obviously, it's been coming down for a few years because of that incentive accrual dynamics. So, perhaps if you can tell us kind of where you think G&A goes in 2017 or kind of what the normalized growth rate would be there? And then secondarily, Liz, for delivery, it does seem like it's a pretty exciting initiative. Any thoughts on how quickly you can roll that out system-wide? And of the 115 location, I wasn't sure which concepts you were targeting for that and kind of what your expectation would be of the ramp and delivery over time?
- David Deno:
- Sure. Hi, Sharon. Fine. On overhead, we are committed to zero overhead growth as a company. The one thing that does change from time to time is the incentive comp, and we have – we mentioned we reloaded the incentive comp accrual for 2017 to the tune of $18 million, and that's in our numbers. But everything else around overhead is flat.
- Elizabeth A. Smith:
- Yeah. In terms of delivery, Sharon, we think that this is a huge opportunity. I mean, we see it as at least a $10 billion to $15 billion CD (28
- Operator:
- Thank you. Our next questions come from the line of Jerry (sic) [Jeff] (30
- Jeffrey Bernstein:
- Great. Thank you very much. Two questions. One, just, Dave, maybe if you can help us with the – maybe a little bit of an EPS bridge. I mean, I think you're guiding to – well, this 9% (30
- David Deno:
- Sure. Thanks, Jeff. Well, first of all, Liz talked about a number of levers in our company that will help us provide (31
- Jeffrey Bernstein:
- Understood. And then, just my follow-up. You guys mentioned a couple of times, maybe glimmers of enthusiasm or hope around the quarter-to-date 2017 comps, which I think you said year-to-date were positive and outpacing the industry. That's clearly a good thing, but I'm just wondering, I mean, it looks like, based on Knapp-Track numbers, that the industry had also turned positive. And I think your compares versus Knapp-Track are easier, at least through the first half of 2017. So, I just want to kind of take your temperature in terms of your confidence that this is Outback changing your trajectory versus just the industry bouncing back off of what sounds like it was a pretty horrible December, just trying to figure out the comfort you have that this is kind of an Outback changing trajectory.
- Elizabeth A. Smith:
- Yes. So, you're right. We all lived through 2016, which was just kind of the momentum shift and then the December. I've always said that your – what you do yourself impacts your trends most. And what gives us confidence that this is an Outback-specific performance. The first is, year-ago base means less than quarter-to-quarter momentum, and you certainly last year saw that. And so, what gives us confidence, in addition to the industry strengthening, are the very specific seeds that we've planted that are now coming to fruition on Outback, so, staying the course on exterior remodels. We had 75 in Q4. Okay? Now, we're finally getting those block. Those are delivering at 4% to 5%. They all roll into this year. The investments that we made, that we said we're seeing this showing up in the customer service metrics, we – that – you take that (34
- Jeffrey Bernstein:
- Great. Thank you for the color.
- Operator:
- Our next questions come from the line of John Glass with Morgan Stanley. Please proceed with your questions.
- John Glass:
- Thanks. Good morning.
- David Deno:
- Good morning.
- John Glass:
- Just coming back to the guidance bridge, Dave. One is, are the stores that are closing, are those cash flow negative or positive? How much of the benefit of earnings growth comes from that? And maybe if you could provide the share count you're using to get to the $1.40 to $1.47 that would be helpful.
- David Deno:
- Sure. The restaurants that we're closing, John, are relatively – it's a relatively small impact in our EPS. There's two reasons why we did what we did. There are some that were losing money at the restaurant level and cash. But also Liz talked about the investments we're making in the brand. So, when you look at it, you got to say to yourself, okay, we've got to update the restaurants; we've got to put the money behind the food and service. So, we thought that given where they were going, we didn't feel that they warranted that kind of investment. So, two things, profitability or cash flow at the restaurant level. Very small part of the guidance change, John, very small. And then secondly, the – secondly would be the – just the investment behind those restaurants.
- John Glass:
- And the share count you're using for that? And then I have just one other follow up.
- David Deno:
- Yeah. I don't think we – for reasons of how we want to buy shares in the marketplace, John, I really don't want to get into that kind of detail. Obviously, if you look at the numbers historically, we've made a lot of progress. But it is – it is – if you look at our historical numbers, you'll see a sense of where we've been. But I really – given that we could be in the marketplace from time to time, I really don't want to get into that kind of detail.
- John Glass:
- And then, Liz, you talked about the impact – the negative impact of the reduction of discounting on comps. You also made some menu item reductions this quarter. How much do you think that impacted your sales in the fourth quarter?
- Elizabeth A. Smith:
- The menu item reductions came in November. So, it's unlikely that it had the same impact that the overall declining momentum in the category had, John. But you're right. We significantly reduced the menu. We took 20 items off, which is about, I don't know, so it's (37
- John Glass:
- Okay. Thank you.
- David Deno:
- Thank you.
- Operator:
- Our next questions come from the line of Howard Penney with Hedgeye Risk Management. Please proceed with your questions.
- Howard W. Penney:
- Hi. Thanks very much. I was wondering if you could walk us through the rationale and maybe your thought process for testing and owning your own delivery network. Thanks very much.
- David Deno:
- Yeah. Sure. Howard, as you might know, I've spent a lot of years at Pizza Hut, and we have other people in the company that have delivery experience. Really two things. One, if you own your own – if you test your own, you get a sense of – you control the experience from soup to nuts, right? You control experience from the call-in or order all the way to the delivery to the home. So, that's number one. Number two, you have to take a look at the economics, right? And because I think there's some economic benefit if you own your own versus using a third party. And then number three, I think we get a sense of how important off-premise – we talk delivery, Howard, it's not just deliveries, delivery and takeout. So, we get a sense of how important off-premise is in the restaurant. So, all those things come together. Now, with a third party, which we're also testing, you get more visibility on the sites. You get – you don't have to have the drivers deliver the product, et cetera. The consumer may be going that way more, right? So, that's the benefits there, but the economics aren't as attractive. So, I think looking at both of those would be extremely important. And we may in a marketplace have both opportunities available to consumer, our own delivery system and then also a third party.
- Elizabeth A. Smith:
- Yeah. So, just a couple of things I would add to that, Howard, is, is that we're going to be nimble and agile. And so at the end of the day, the customer's going to decide, right? So, even if it's better, as Dave said, which it is, economics, if they say, "hey, I want to do third party", then they are the ultimate decision-maker. But I think what you're going to see is that it's going to evolve not too dissimilar to what's currently happening in like maybe lodging and hospitality – hotels where you see – you have some third-party aggregators, but you also have a growing opportunity and developing scenario where people are booking direct, if you will. We want to give our customers the options either way and the benefits either way. And there are certainly some very strong benefits to kind of, "go direct", whether it's in the form of advantaged 360-degree experience, whether it's potentially in the form of a cost (40
- Howard W. Penney:
- Thank you for that. And just – if I can just add to that, there's others who have mentioned potentially maybe testing delivery-only stores, is that something you're looking at as well? Thanks.
- David Deno:
- Little too early to talk about that, Howard, but we are examining all aspects of the off-premise opportunity.
- Howard W. Penney:
- Thank you.
- Elizabeth A. Smith:
- Thanks.
- Operator:
- Thank you. Our next questions come from the line of Jeff Farmer with Wells Fargo. Please proceed with your questions.
- Jeff D. Farmer:
- Thank you. A couple of follow ups. I'm curious what the common themes of the closed or underperforming restaurants were? And potentially, could we see additional restaurant closures?
- David Deno:
- Yeah. No, we went through the details of the restaurants in our assets very carefully. I think the – what I mentioned earlier, Jeff, was just, are they – one, are they losing profitability at the restaurant level; and then number two is, do they deserve the investment that we needed to have to grow the business. And there's no reflection in our people or what the service they're providing, it's just the current marketplace of the restaurants and where they spend (42
- Jeff D. Farmer:
- All right. And then...
- Elizabeth A. Smith:
- Yeah. And the only thing I would add to that is that we basically did a whitespace on where exactly should the footprint be, strategically going forward, given what we're seeing in all the investments that were pumped about and striked (42
- Jeff D. Farmer:
- Okay. And then just assuming that those closed restaurants were posting same store sales declines, what type of same store sales tailwind, if any, could you see in 2017 from shuttering those boxes?
- Elizabeth A. Smith:
- That – yeah, I wouldn't think about it as any influence, it's de minimis. It's 43 stores spread across all three brands. And again, I'm going to go back to the thought that some of this was strategic, right? Some of the – this wasn't just – while we got these 43 stores, if we couldn't (43
- Jeff D. Farmer:
- Thank you.
- Operator:
- Our next questions come from the line of John Ivankoe with JPMorgan. Please go ahead with your questions.
- John William Ivankoe:
- Hi. Great. Just some cash flow questions, if I may. Firstly, in terms of run rate D&A, so excluding any charges that might be in there for store closures, the accelerated write-off, what do you think the 2017 number will be if it's fair to ask?
- David Deno:
- Yeah. Sure, John. It'll be higher. I don't have that exact number right in front of me, but it will be modestly higher because of some of the investments that we're making behind the business for our next year remodels and things, and also some of our IT investments.
- John William Ivankoe:
- I mean, you did make the comment that the sale-leaseback actually lowers your D&A by 30 basis points. Is it fair to assume that it will just be as a percentage of revenue 30 basis points lower, 2017 versus 2016?
- David Deno:
- Correct. 30 basis points on the P&L.
- John William Ivankoe:
- Okay. Yes. And then, yeah, secondly, could you remind us, out of the 650 Outbacks company-operated that you have in the U.S., how many would you say that are at the modern image, if you want to use those words? How many will you reimage in 2017 and how many are going to be left to do after 2017?
- Elizabeth A. Smith:
- So, I think of the fleet, probably about 50% right now of the exteriors have been touched. The big chunk of that was in Q4. We did 75 in Q4. We did over 125 in the back half of last year. And so, John, some of that is also showing up in the momentum this year and we're excited (45
- David Deno:
- The other thing, John, that we have is – we talked about it for a while, but it's beginning in earnest in 2017. We have 15 Outback relocations, which obviously help us with the image, but also a better trade area (46
- John William Ivankoe:
- And so, Liz, you said finishing this year, in 2017, does the Outback exterior remodel program end in 2017 or will you do a similar number, 160, 170 in 2018 as well?
- David Deno:
- Yeah. No, they will be smaller, John, because we'll be largely done. You'll get new restaurants, relocations, the remodels we've previously done, plus the stuff we have been doing, will be largely done. So, that will be a big part of our story in 2017. We'll have some in 2018 that we have left, but not as many as 2017.
- John William Ivankoe:
- Yeah. Not to pick on you, but just to ease your math, it would suggest that you'd have 200 left to be done at the end of 2017.
- David Deno:
- Well, that's – you're not including some of the stuff we did prior to the start of the program, John. So, that's number one. We've had some new restaurants as well. So, you've got to take a look at that. And then also, there will be some that we might do a lighter touch to and stuff like that. So – but you've got to look at what we did prior to the start of the program, the new relocations, what we've done with the program, and some lighter touched up at the end.
- John William Ivankoe:
- And I'm going to ask this question for the – for the – I think the third time that people have asked. We're getting a lot of questions about a lot of comp volatility that we've seen, just across the industry in the last six weeks. I think it was one week in particular where in January, that was hugely positive and other weeks were negative. I mean, can you just give us a little peek behind the curtain, just in terms of how the week-to-week volatility is at Outback and, if it does, to make – sense to call out anything in particular, whether it's calendar shifts or it's weather? Any kind of unusual strength in any market that may be influencing the results, or do you want us to put in a positive comp for the entire quarter?
- Elizabeth A. Smith:
- Okay. Well, you know we're not going to direct you on what comps to put in for the quarter. What I will say about Outback is that, consistent with what we think is impacting the business, we've been pleased with how our brand has performed on a week-to-week basis and also relative to the industry, right? So, that's a – if seven weeks is a long term – can ever be long term – that's a long-term comment, versus we had a killer week and we're really jacked that we can put it in the year-to-date number. So, whenever – if seven weeks is – it's been good progress for those seven weeks.
- John William Ivankoe:
- Thanks for that.
- Operator:
- Thank you. Our next question comes from the line of Karen Holthouse with Goldman Sachs. Please proceed with your questions.
- Karen Holthouse:
- Hi. Thanks for taking the question. So usually, you give an idea of what to expect in terms of operating margin expansion and/or sort of overall restaurant margin expansion year-over-year in guidance. Can you give us any sort of thoughts on what to expect there?
- David Deno:
- Yeah. This year, we decided to step away from it because of the timing of the investments and what we believe on the – let's say, what the (49
- Karen Holthouse:
- So, guidance includes growth in operating margins year-over-year?
- David Deno:
- We didn't guide to it. So, I'll leave our long-term goal to grow operating margins each year over the long term and capture our opportunity versus our competitors, but we didn't offer any specific guidance on operating margins.
- Karen Holthouse:
- Okay. And then, on the units that you plan on closing, are those – sort of what percentage of those would you consider in markets that you have other units versus stand-alone markets? Just trying to think through potential benefits from sales transfer after those units are closed.
- David Deno:
- Yeah. They were broad – like Liz mentioned, they were broadly paced across the country. I don't think there's one particular thing you can say that, that was unique. So, there will be some sales transfer – not a lot. Again, these are only 43 restaurants on a system of over 1,000. So, that won't have a huge impact in our comps, but there was no specific like remote market versus larger markets, et cetera.
- Karen Holthouse:
- All right. Thank you.
- Operator:
- Our next questions come from the line of Andy Barish with Jefferies. Please proceed with your questions.
- Andrew Marc Barish:
- Yeah. I just wanted to get a clarification on the investment, is the $25 million incremental in 2017 to the $15 million? And is that purely Outback related, or does that start to touch Carrabba's potentially, or other brands?
- David Deno:
- The majority of it to the Outback is (51
- Andrew Marc Barish:
- And just one other follow-up, why did you see commodity inflation in the fourth quarter in the underlying basket, what went the wrong way there?
- David Deno:
- It would be seafood and Brazil.
- Andrew Marc Barish:
- Okay.
- Operator:
- Thank you. Our next question comes from the line of Matthew DiFrisco with Guggenheim Securities. Please go ahead with your questions.
- Matthew DiFrisco:
- Thank you. Can you give us an update on just what percent of sales is right now off-premise or takeout at Outback, if it's even meaningful? And then also, curious of why you chose just Outback with this test? Some might say that Carrabba's price point and their menu might be a little bit more advantageous. And then also, the leader in that category has already gone down that path, as far as off-premise sales. So, I was curious if that Italian concept also could follow through.
- Elizabeth A. Smith:
- Sure, Matt. Let me just clarify that the test is on both Outback and Carrabba's. So, you're absolutely right, Carrabba's certainly does lend itself, and so the markets that we're in today is Outback and Carrabba's test. We are excited about the prospect for Outback and Carrabba's. Last year, off-premise as a percent of sales for Outback was around 10%, and it was around 11% for Carrabba's. And I will tell you that when we started to focus on this in the back half of the year, you saw some nice growth trends. We anticipate that to continue in earnest this year, although we're not going to break that out again. We just know that it's – we know what it does in the test markets, we know the incrementality of it, and we're just looking forward to rolling it out. But we don't want to get in a situation where then we have to report on the percentage of comp, but we will give you guys a sense of how total off-premise is growing.
- Matthew DiFrisco:
- And then, if you could just give us an update – I didn't hear much about Bonefish today on the call – with respect to maybe the menu redesign and also any sort of reimaging going on there as far as trying to improve the direction of that brand?
- Elizabeth A. Smith:
- Sure. So, with Bonefish, our goal was to restore it to its prominence as a lifestyle brand, as a brand that you go into for a total experience, and we are really happy with that. We're really happy with all the customer satisfaction scores, which are at an all-time high, the social media scores. We outperformed the industry last year. We were down a little, 0.5% (54
- Matthew DiFrisco:
- And then just the last question, just to clarify, did you guys say positive traffic year-to-date or positive comp year-to-date for the Outback brand?
- Elizabeth A. Smith:
- Yeah. What we said was that there is a meaningful trend change that – and you can imply that that's both sales and traffic. However, the actual language that we used was that Outback sales comp was positive.
- Matthew DiFrisco:
- Okay. Thank you.
- Elizabeth A. Smith:
- But the notion of kind of giving intra-quarter guidance is really based on the fact that there – we felt like there was quite a meaningful change in both metrics that would allow us to talk with more granular about how the brands are performing.
- Matthew DiFrisco:
- Right. I'm just curious if there's the benefit of – though (55
- Elizabeth A. Smith:
- I think you should feel good that that we are seeing a meaningful trend change in both the comp sales and the traffic coming out of Q4.
- Matthew DiFrisco:
- Excellent. Thank you so much.
- Operator:
- Thank you. Our last questions will come from the line of Andrew Strelzik with BMO Capital. Please go ahead with your questions.
- Andrew Strelzik:
- Hey. Good morning. Thanks for taking the question. Despite the EPS growth that you're guiding to, it seems like this is a pretty significant investment year, and you talked about a number of the margin headwinds and reinvestment headwinds. Now, you're talking about delivery as well. When do you think we should really start to see that gap close, meaning the operating margins that you guys have and your peer group? And also, you've been investing ahead of growth for a while now. When did the – on an absolute dollar basis, when does that start to crest or flatten out or (56
- David Deno:
- Yeah. We – we will – we see in our planning a long-term build towards operating margin expansion towards our competitors levels, and we remain bullish on that. And Liz mentioned on the investment side, it takes a few quarters for these things to pay off. We are very pleased with what we're seeing so far, but these things do build over time. And not a direct – it's not like a direct episode or a (57
- Andrew Strelzik:
- And if I can just sneak one more in here, two different things. Is it fair to assume that you're still seeing headwinds on the comps? Are you talking about quarter-to-date from the discounting and are you also willing to give us a sense for – on your beef position, how much you lagged for (58
- David Deno:
- On the beef (58
- Andrew Strelzik:
- That's great. Thank you very much.
- Operator:
- Thank you. We've reached the end of our question-and-answer session, I'd like to turn the floor back to Ms. Smith for closing comments.
- Elizabeth A. Smith:
- Thank you, guys, for joining us today, and we look forward to updating you on the progress on a number of these initiatives as the year unfolds. Thanks again.
- Operator:
- This concludes today's teleconference. You may disconnect your lines at this time, and thank you for your participation.
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