The Clorox Company
Methods and systems for topic detection in natural language communications

Abstract:

Techniques are disclosed for processing natural language communications. A computing device receives a set of natural language communications. The computing device generates a word index from the communications and generates, from the word index, a set of topics, each topic including two or more words. For each topic, the computing device generates a score indicative of an amount of semantic information represented by the topic. The computing device then discards topics that are supersets or subsets of other topics. The computing device presents the remaining topics based on to the score of each topic.