Cisco Systems, Inc.
Dynamically inferred expertise

Abstract:

In one embodiment, a computing device scans a plurality of available data sources associated with a profiled identity for an individual, and categorizes instances of the data sources according to recognized terms within the data sources. Once determining whether the profiled identity contributed positively to each categorized instance, categorized instances that have a positive contribution by the profiled identity may be clustered into clusters. The computing device may then rank the clusters based on size of the clusters and frequency of recognized terms within the clusters, and can then infer an expertise of the profiled identity based on one or more best-ranked clusters. The inferred expertise of the profiled identity may then be stored.