Citrix Systems, Inc.
Generating conversation models from documents

Abstract:

Methods and systems for generating conversation models from documents are described herein. A system may receive a document and generate a conversation model that may be deployed by a chatbot or other automated agent (e.g., voice assistant, messenger bot, etc). The chatbot may use the conversation model to engage in a conversation with a user and obtain information from the user to complete the document. The system may generate questions to ask the user based on text in the document that indicates a request for information. Additionally, the system may provide instructions to a user via a chatbot. The instructions may be generated based on text in the document that explains how to fill out the document.