Citrix Systems, Inc.
SYSTEMS AND METHODS FOR CONNECTING TO PEOPLE WITH REQUESTED SKILLSETS

Abstract:

A computer system is provided. The computer system includes a memory and at least one processor coupled to the memory and configured to query a user profiling system with a skillset provided by a requestor and identify a target user that is associated with the skillset based on the query results. The at least one processor is further configured to identify a network path linking the requestor with the target user. The network path includes one or more links between nodes of a user network, the nodes associated with users including the requestor, the target user, and other users. The at least one processor is further configured to identify a preferred communication channel associated with the target user and/or the other users, based on the query results, and to provide a recommendation to the requester, the recommendation comprising the target user, the preferred communication channel, and the network path.