Citrix Systems, Inc.
NEXT ACTION RECOMMENDATION SYSTEM

Abstract:

A computing system may determine that a user took a first action with respect to a first system of record after engaging in a first activity relating to a second system of record, determine that the first activity is of a first activity type, determine that the first action is of a first action type, and determine that the user has engaged in a second activity of the first activity type. Based at least in part on (A) the user having taken the first action after engaging in the first activity, (B) the first activity being of the first activity type, (C) the first action being of the first action type, and (D) the second activity being of the first activity type, a client device may be caused to present a first user interface element that is selectable to enable the user to take a second action of the first action type with respect to the second system of record.