Citrix Systems, Inc.
ENHANCE A MAIL APPLICATION TO FORMAT A LONG EMAIL CONVERSATION FOR EASY CONSUMPTION

Abstract:

System and methods discussed for automatically generating conversation-based reports from email threads for easier and more intuitive user-consumption may include a parser, configured to identify all related emails, extract relevant portions of each email including embedded or in-line comments within quoted portions, and generate a single report document that presents the conversation in chronological order. Duplicate portions of each email are automatically removed and excluded from the report, reducing memory and bandwidth requirements, and also making the report more intuitive and easier to read. Attachments to the email may be included in the report, with additional deduplication to further reduce memory and bandwidth requirements.