CVS Health Corporation
Secure patient messaging

Abstract:

The techniques described in this disclosure relate to methods and systems for generating a model profile to identify opportunities to, for example, initiate dialogue between a pharmacy and a patient. The techniques include a method comprising generating a model profile to identify at least one discrete opportunity to initiate dialogue with a patient; analyzing a patient profile associated with a patient to determine whether the patient profile fits the model profile; determining that the patient profile fits the model profile; and sending a message to the patient.