The Walt Disney Company
Enhancing group decisions within social messaging applications

Abstract:

A system and method of enhancing group decision-making within messaging platforms, the method comprising analyzing a conversation thread between two or more participants communicating using a messaging platform; identifying one or more keywords occurring in the conversation thread associated with an event characteristic; determining a contextual use of the one or more keywords; determining one or more events relevant to the identified event characteristic and the contextual use; locating and retrieving event-related information for the one or more events from a decision support system; and presenting the retrieved event-related information to the two or more participants.