DocuSign, Inc.
Cloud-based coordination of customer premise service appliances

Abstract:

Devices, systems, and methods are provided to provide cloud-based coordination of customer premise service appliances. A system can include a computing device comprising a communication module, a policy module, an appliance selection module, and a coordination module. The communication module receives a document request from a first client over a network connection, establishes a session with the first client in response to the document request, and receives metadata representing collected signatures at after completion of the electronic signature operation portion of the document request. The policy module manages a policy associate with a first account corresponding to the document request. The appliance selection module selects one of a plurality of document appliances. The coordination module controls a sequence of operations performed on the on-premise document appliance to service the document request, and instructs the on-premise document appliance to communicate results at the completion of the document request.