eBay Inc.
System and method of using conversational agent to collect information and trigger actions

Abstract:

Example embodiments provide a system that uses a conversational agent to collect information and publish the information on a network. A computer-implemented conversational agent establishes a communication session with a user and receives conversational information via a simulated conversation between the user and the computer-implemented conversational agent via the communication session, whereby the conversational information comprises information to be published. The computer-implemented conversational agent also receives, via a graphical user interface, an upload of an image that is associated with the information to be published. The computer-implemented conversational agent then causes publication of the information to be published and the uploaded image.