8x8, Inc.
Intelligent network operations for data communications between client-specific servers and data-center communications servers

Abstract:

Certain aspects of the disclosure are directed to context aggregation in a data communications network. According to a specific example, user-data communications between a client-specific endpoint device and the other participating endpoint device during a first time period can be retrieved from a plurality of interconnected data communications systems. The client station can be configured and arranged to interface with a data communications server providing data communications services on a subscription basis. Context information for each respective user-data communication between the client station and the participating station during the first time period can be aggregated, and operational statistics from network circuitry providing the user-data communications between the client station and the participating station can be retrieved. Network parameters can be configured to change performance of subsequent user-data communications between the client station and the participating station, based on patterns identified in the operational statistics and the aggregated context information.