8x8, Inc.
Methods and systems for communicating information concerning streaming media sessions

Abstract:

A method for improving performance of a streaming media session between a plurality of communicating entities. Observation reports are collected from a plurality of monitoring entities. Each observation report includes information pertaining to events observed and recorded at a corresponding monitoring entity. A size of at least one window to be used for analyzing the observation reports is determined. The observation reports are analyzed using the at least one window of the determined size, to determine a correlation between the events across the observation reports. A problem encountered during the streaming media session is identified, based upon the correlation between the events. A notification is sent to at least one of the monitoring entities, based upon the problem. The notification is sent during the streaming media session.