Ford Motor Company
DYNAMIC CONNECTION MANAGEMENT

Abstract:

A provider, such as a transportation management service, can manage transport for a number of riders between various locations. Individual routes can include at least two segments using the same or different modes of transportation. A customer can select a transportation option for the journey that causes reservations to be made for the various segments. It might subsequently be determined that the customer will be unable to make a connection for at least one of the segments. Using information such as an estimated time of arrival of the current segment, the customer can be rebooked on an alternate transportation option that will enable the customer to be transported to the target destination according to the criteria for the journey. Segments can be rebooked for other reasons as well, such as where a better segment option becomes available or is discovered.