Honda Motor Co., Ltd.
Evaluation device, evaluation method, and evaluation program

Abstract:

An evaluation device according to one aspect of the present invention includes an extractor configured to extract data related to a brand preset by a company or an organization from data collected from an information medium, and a calculator configured to calculate a first index value indicating a frequency of appearance of a first term indicating content expected by the company or organization in the data extracted by the extractor and a second index value indicating a frequency of appearance of a second term indicating a response of a customer in the extracted data.