International Business Machines Corporation
COMMUNICATION NOTIFICATION MANAGEMENT

Abstract:

A method for managing electronic communication notifications includes responsive to receiving a communication from a first user, identifying one or more keywords in the communication based on a plurality of keywords associated with a plurality of queries previously presented by a second user. Determining whether the communication includes a reply to a first open query, wherein the first open query represents a question previously presented by the second user directed to the first user. Responsive to determining the communication from the first user includes the reply to the first open query, notifying the second user utilizing a first alert type for the communication from the first user that includes the reply for the first open query, wherein the first alert type is different from a second alert type for notifying the second user regarding a communication that does not include the reply for the first open query.