International Business Machines Corporation
Adapting digital order to venue service queue

Abstract:

Methods, computer program products, and systems are presented. The methods include, for instance: obtaining a digital order via a mobile device from a user and determining the digital order is placed within a venue boundary for an immediate pickup. Certain exceptions are checked, and the digital order is merged with a physical queue of patrons waiting to be serviced at a device virtual position, provided the digital order is no exception based on digital order rules. The order is scheduled for later service according to the device virtual position and the user is informed as such.