International Business Machines Corporation
ADAPTING CONVERSATIONAL AGENT COMMUNICATIONS TO DIFFERENT STYLISTIC MODELS

Abstract:

A computer system includes a processor configured to execute a conversational agent generator function. The conversational agent generator function is configured to receive a plurality of model input queries. Each model input query includes an intent and a corresponding answer to the intent. A database stores a corpus including sets of textual responses indicative of a common meaning. Each textual response in a given set of textual responses indicates a common meaning constructed in a different style indicative of a corresponding tone of communication. The processor is further configured to execute a rephrasing function configured determine the answer of one of the plurality of model input queries, and convert the answer of one of the plurality of model input queries into a plurality of different rephrased answers from the corpus stored in the database. The processor further outputs the plurality of different rephrased answers to the conversational agent generator function.