International Business Machines Corporation
Generating process flow models using unstructure conversation bots
Last updated:
Abstract:
In an example computer-implemented method, unstructured interactions between an unstructured conversation bot and a plurality of users are logged. A process flow model is generated based on the logged unstructured interactions. Instructions based on the process flow model are presented to a user in real time via the conversation bot.
Status:
Grant
Type:
Utility
Filling date:
1 Aug 2019
Issue date:
14 Sep 2021