International Business Machines Corporation
Detecting and diagnosing call quality degradation issues using data session record data

Abstract:

A computer-implemented method includes: receiving, using a processor, multiple data session records (DSRs); storing the multiple DSRs in a memory communicatively coupled to the processor; analyzing, using the processor, the stored multiple DSRs for temporal and spatial data; and determining, using the processor, quality degradation by using the temporal and spatial data for the stored multiple DSRs.