International Business Machines Corporation
Automated prevention of sending objectionable content through electronic communications

Abstract:

A computer implemented method of pre-emptively blocking an electronic communication is provided. The computer implemented method includes inputting an electronic communication history, wherein the electronic communication history includes a plurality of electronic communications and a set of corresponding recipients for each of the plurality of electronic communications. The computer implemented method further includes normalizing the plurality of electronic communications, and extracting a topic from each of the plurality of electronic communications. The computer implemented method further includes clustering the plurality of electronic communications according to the extracted topics, and digesting the plurality of electronic communication to form a positive learning data set and a negative learning data set to train a neural network. The computer implemented method further includes training the neural network on the positive learning data set and the negative learning data set, and preparing a positive neutral network model and a negative neural network model.