International Business Machines Corporation
Automatic identification of medical information pertinent to a natural language conversation

Abstract:

A mechanism is provided for implementing an emergency response cognitive computing system. The emergency response cognitive computing system identifies a first party about which a communication is being performed between a caller and the emergency response system. The emergency response cognitive computing system generates, in real-time, a transcript of the communication as the communication is being conducted. The emergency response cognitive computing system performs natural language processing on the transcript of the communication to identify portions of content corresponding to medical concepts. The emergency response cognitive computing system processes patient information to identify elements of the patient information referencing concepts corresponding to medical concepts. The emergency response cognitive computing system outputs the elements of the patient information to a second party involved in the communication.