International Business Machines Corporation
Predicting if a message will be understood by recipients

Abstract:

A processor implemented method for evaluating a written communication in view of a proficiency of at least one recipient of the written communication is provided. The processor implemented method includes determining a proficiency profile of at least one user with respect to at least one knowledge area based on data sources read or created by the at least one user. The processor implemented method includes evaluating the written communication by identifying a proficiency of the written communication, comparing the proficiency of the written communication to the proficiency of the at least one recipient, and providing feedback to a creator of the written communication as to whether the at least one recipient understands the written communication.