International Business Machines Corporation
Leveraging a topic divergence model to generate dynamic sidebar chat conversations based on an emotive analysis
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Abstract:
Methods and systems for leveraging a topic divergence model to generate dynamic sidebar chat conversations are disclosed. A method includes: collecting, by a computing device, data from a first group chat; determining, by the computing device, a main topic of the first group chat and a current topic of the first group chat using the data collected from the first group chat; determining, by the computing device, a first divergence score representing a degree of divergence between the main topic of the first group chat and the current topic of the first group chat; determining, by the computing device, that the first divergence score exceeds a predetermined threshold; and in response to determining that the first divergence score exceeds the predetermined threshold, the computing device creating a second group chat; determining an efficacy based on an emotive analysis which increases as the divergence score decreases.
Utility
14 Aug 2018
16 Nov 2021