International Business Machines Corporation
Collective emotional engagement detection in group conversations

Abstract:

A collective emotional engagement detection arrangement is provided for determining emotions of users in group conversations. A computer-implemented method includes determining a first conversation velocity of communications through conversation channels over a first time period for a group discussion between user computers; determining that a conversation velocity of the communications has increased to a second conversation velocity of communications which exceeds a predetermined threshold, and has remained above the predetermined threshold for at least a second time period; determining, aggregated emotions of the users during the second time period; and providing an output to a moderator of the group discussion indicating that the second conversation velocity of the communications has exceeded the predetermined threshold for at least the second time period, and indicating the aggregated emotions of the users during the second time period.