International Business Machines Corporation
INTELLIGENT LEADING MULTI-ROUND INTERACTIVE AUTOMATED INFORMATION SYSTEM

Abstract:

A method includes: receiving, by a computer device, a user question; extracting, by the computer device and from a knowledge base, multiple answers to the user question; detecting, by the computer device, a first relationship entity that exists in a subset of the multiple answers to the user question; determining, by the computer device, that the first relationship entity is a condition, the condition being a relationship entity that has different values in the subset of the multiple answers; generating, by the computer device, a first follow-up question that solicits a value of the condition; receiving, by the computer device, an answer to the first follow-up question; and determining, by the computer device, a number of the subset of the multiple answers that have a value of the condition that matches the answer to the first follow-up question.