International Business Machines Corporation
Managing device maintenance via artificial intelligence

Abstract:

Techniques are described with respect to managing device maintenance. An associated method includes constructing a machine learning knowledge model associated with a plurality of devices in a client ecosystem based upon at least one course of device evaluation. The method further includes collecting, from a plurality of device sensors, device sensor data associated with each of the plurality of devices and collecting, from a plurality of environmental sensors, environmental sensor data associated with each of the plurality of devices. The method further includes analyzing, via the machine learning knowledge model, the device sensor data in view of the environmental sensor data to determine a failure risk value for each of the plurality of devices. Responsive to the failure risk value for any device among the plurality of devices exceeding a predefined failure risk threshold, the method further includes facilitating activation of the device for a designated duration of time.