International Business Machines Corporation
METHOD FOR PROACTIVE TROUBLE-SHOOTING OF PROVISIONING WORKFLOWS FOR EFFICIENT CLOUD OPERATIONS

Abstract:

A method for determining an intervention response category for provisioning workflows. The method determines provisioning features of a provisioning step. The method performs outlier detection to identify and remove outliers from non-intervention data to produce a non-intervention normal data set. The method performs iterative grouping on the non-intervention normal data set to determine significant variables in the provisioning features. The method performs response mapping of provisions using results of the iterative grouping including a significance of errors and a presence of errors in the non-intervention normal data and partial intervention data to categorize the provisions into a response category.