International Business Machines Corporation
ONLINE BEHAVIOR USING PREDICTIVE ANALYTICS

Abstract:

Provided is a method, computer program product, and system for improving online behavior in social networking environments using predictive analytics. A processor may monitor communications and user action data of a plurality of users participating in a social networking environment. The processor may analyze the communications and the user action data to determine a user score related to a set of behavioral characteristics for each of the plurality of users. The processor may compare the user score for each of the plurality of users to a set of corrective action thresholds. In response to a first user score associated with a first user meeting one of the set of corrective action thresholds, the processor may implement a first corrective action related to improving behavior of the first user.