International Business Machines Corporation
DURATION BASED TASK MONITORING OF ARTIFICIAL INTELLIGENCE VOICE RESPONSE SYSTEMS

Abstract:

A method, computer system, and a computer program product for task monitoring is provided. The present invention may include training an AI voice response system based on task performance data, wherein the task performance data originates from at least one monitoring device. The present invention may include receiving a request for instructions to complete a task from a user. The present invention may include monitoring a performance of the task by the user, wherein the performance of the task by the user is monitored utilizing at least one monitoring device. The present invention may include determining differences between the performance of the task by the user and a task sequence.