International Business Machines Corporation
MULTI-CHANNEL SEARCH

Abstract:

A method for a multi-channel search includes receiving a specific post selection submitted in a first channel and query text associated with the specific post in the first channel, where the query text includes one or more words for performing a query evaluation. The method receives a query location which includes a plurality of channels for performing the query evaluation. Responsive to extracting one or more ranking factors from the specific post selection, the method performs the query evaluation at the query location to collect a plurality of potential matching posts based on the one or more ranking factors. The method reorders the plurality of potential matches according to a plurality of determined scores for the plurality of potential matches. The method displays two-dimensional search results based on a timeline and channel relevancy, where the plurality of channels is ordered according to channel relevancy compared to the first channel.