International Business Machines Corporation
Methods and systems for managing communications and responses thereto

Abstract:

Embodiments for managing communications by one or more processors are described. Communication content is received from an individual. At least one communication channel to which to send the communication content is selected. The at least one communication channel is selected from a plurality of communication channels based on the communication content and at least one data source associated with the plurality of communication channels. A notification of the at least one selected communication channel is generated.