International Business Machines Corporation
EFFICIENTLY SCHEDULING REFERRAL APPOINTMENTS

Abstract:

Embodiments herein disclose computer-implemented methods, computer program products and computer systems for efficiently scheduling referral appointments. The computer-implemented method may include receiving text data corresponding to a referral request; determining patient data based on the text data comprising patient demographic data, patient complaint data, patient medication data, and patient history data; determining doctor data based on the text data comprising sending doctor data and receiving doctor; determining a patient treatment time based on the patient data and the receiving doctor data; sending an appointment request including the patient treatment time to a receiving doctor computing device; and receiving an appointment confirmation including the patient treatment time, wherein the appointment confirmation indicates acceptance of the appointment request by the receiving doctor. Text fields having respective text field entries may be identified in a medical referral document using an NLP engine for the referral request.