International Business Machines Corporation
Digital assistant response system to overlapping requests using prioritization and providing combined responses based on combinability
Last updated:
Abstract:
A method, apparatus, computer system, and computer program product for processing requests. Overlapping requests are received by a computer system from users using a shared client device. The overlapping requests are requests for which responses have not been sent to the shared client device. Priorities for the overlapping requests are determined by the computer system based on a set of priority considerations for the overlapping requests and using request information derived from the overlapping requests in which the request information includes at least one of an emotional state or an urgency. The overlapping requests are processed by the computer system based on the priorities determined for the overlapping requests.
Utility
24 Apr 2019
17 May 2022