International Business Machines Corporation
Personalization of conversational agents through macro recording

Abstract:

A computer-implemented conversational agent engages in a natural language conversation with a user, interpreting the natural language conversation by parsing and tokenizing utterances in the natural language conversation. Based on interpreting, a set of utterances in the natural language conversation to be recorded as a macro is determined. The macro is stored in a database with an associated macro identifier. Replaying of the macro executes a function specified in the set of utterances.