International Business Machines Corporation
ASSESSING PROJECT QUALITY USING CONFIDENCE ANALYSIS OF PROJECT COMMUNICATIONS

Abstract:

An embodiment trains a machine-learning model using a first training corpus of general items indicative of varying levels of confidence. The embodiment also prepares a second training corpus that includes domain-specific items indicative of varying levels of confidence extracted from communications from members of a project group associated with a project. The embodiment retrains the machine-learning model using the second training corpus and generates a confidence score for the project based on confidence values assigned by the machine-learning model to each of a plurality of project-related communication items from members of the project group. The embodiment also detects that the confidence score is below a predetermined threshold confidence level and, in response, initiates a communication to members of the project group conveying information regarding an automated remedial action for the project.