International Business Machines Corporation
EXPERTISE SCORE VECTOR BASED WORK ITEM ASSIGNMENT FOR SOFTWARE COMPONENT MANAGEMENT

Abstract:

Techniques for expertise score vector based work item assignment for software component management are described herein. An aspect includes receiving a problem record corresponding to a software component. Another aspect includes determining a work item corresponding to the problem record. Another aspect includes assigning the work item to a developer based on an expertise score vector of the developer. Another aspect includes, based on completion of the work item by the developer, updating the expertise score vector of the developer