International Business Machines Corporation
CONTROLLING CONFERENCE CALL DIAL-INS AND HOLDING QUEUES

Abstract:

A method of operating a computer system configured to managing a digital conference call including a virtual holding queue includes establishing, by the computer system, the digital conference call connecting a plurality of current attendees, determining and classifying in real-time a confidentiality status of data being exchanged by the current attendees through the digital conference call, profiling each of the current attendees, profiling at least one caller attempting to join the digital conference call, modifying at least one content restriction on the data being exchanged in response to the profiling of the current attendees and the at least one caller, and enforcing, by the computer system, an eligibility criteria for the at least one caller to join the digital conference call based on the confidentiality status of the data.